Shipping & Returns

TWISTEDCABLES.NET has many different shipping couriers to meet the customer's special request. Shipping Courier: HK POST. CHINA POST. FEDEX.UPS.DHL.TNT
  • AIRMAIL ------Free
    Delivery speed: 7-14days.
    The shipping method will be via Hongkong POST or China post. Delivery service is the local post office such as USPS.

    China post Hong Kong USPS roymail

    Delivery speed: 7-14days.
    The shipping method will be via Hongkong post or China post. Delivery service is the local post office such as USPS.

    China post Hong Kong USPS roymail

1. Some extra costs will be charged if you not choice the Airmail shipping method depend the weight and the region.
2. Expedited Shipping: required by customer.(FEDEX.UPS.DHL.TNT) We have the right to charger the customer for the expedited shipping cost difference,If you are in a remote area.
3. Most of the order we will process on that day and arrange the shipment within two days.

Yeah, no problem,we can ship to your country.

TWISTEDCABLES.NET can ship single item samples or large orders to WORLDWIDE.

Note: it's your own responsibility to find out about the import tax situation in your own country.

United States of America Denmark  Lebanon  St. Kitts and Nevis
Canada  Djibouti  Lesotho St. Lucia
United Kingdom  Dominica  Liberia  St. Vincent and the Grenadine
Australia  Dominican Republic  Libya (Libyan Arab Jamahiriya) Samoa 
Aaland Islands  East Timor  Liechtenstein  San Marino 
Afghanistan  Ecuador  Lithuania  Sao Tome and Principe 
Albania  Egypt  Luxembourg  Saudi Arabia 
Algeria  El Salvador  Macau  Senegal 
American Samoa  Guinea - Equitorial Macedonia, The Former Yugoslav Republic of  Seychelles 
Andorra  Eritrea  Madagascar  Sierra Leone 
Angola  Estonia  Malawi  Singapore 
Anguilla  Ethiopia  Malaysia  Slovakia (Slovak Republic) 
Antarctica  Faeroe Islands  Maldives  Slovenia 
Antigua Falkland Islands (Malvinas)  Mali  Solomon Islands 
Argentina Fiji  Malta  Somalia 
Armenia Finland  Marshall Islands  South Africa 
Aruba  France  Martinique  Spain 
Australia  Guyana (French) Mauritania  Sri Lanka
Austria  French Polynesia  Mauritius  St. Helena 
Azerbaijan  Gabon  Mayotte  Sudan 
Bahamas  Gambia  Mexico  Suriname 
Bahrain  Georgia  Micronesia, Federated States of Moldova, Republic of  Swaziland 
Bangladesh  Germany  Monaco  Sweden 
Barbados  Ghana  Mongolia  Switzerland 
Belarus  Gibraltar Montserrat  Syria
Belgium  Greece  Morocco  Taiwan 
Belize  Greenland  Mozambique  Tajikistan 
Benin  Grenada  Myanmar  Tanzania, United Republic of 
Bermuda  Guadeloupe  Namibia  Thailand 
Bhutan  Guam  Nauru  Togo 
Bolivia  Guatemala  Nepal  Tonga 
Bosnia and Herzegowina Guinea  Netherlands  Trinidad and Tobago 
Botswana  Guinea-Bissau Netherlands Antilles  Tunisia 
Brazil  Haiti  New Caledonia  Turkey 
Brunei Darussalam  Honduras  New Zealand  Turkmenistan 
Bulgaria  Hong Kong  Nicaragua  Turks and Caicos Islands
Burkina Faso  Hungary  Niger  Tuvalu 
Burundi Iceland  Nigeria  Uganda 
Cambodia India  Norfolk Island  Ukraine 
Cameroon  Indonesia  Northern Mariana Islands  United Arab Emirates 
Canada  Iran (Islamic Republic of)  Norway  United Kingdom 
Cape Verde  Iraq  Oman  United States Of America
Cayman Islands  Ireland  Pakistan  Uruguay
Central African Republic  Israel  Palau  Uzbekistan 
Chad  Italy  Panama  Vanuatu 
Chile  Jamaica  Papua New Guinea  Vatican City State (Holy See) 
Christmas Island  Japan  Paraguay  Venezuela 
Colombia Jordan  Peru  Vietnam 
Comoros  Kazakhstan  Philippines  Virgin Islands (British) 
Congo  Kenya  Poland  Virgin Islands (U.S.) 
Cook Islands  Kiribati Portugal  Wallis and Futuna Islands 
Costa Rica  Korea, Democratic People's Republic of  Puerto Rico  Yemen 
Cote D'Ivoire  Korea, Republic of  Qatar  Zaire 
Croatia  Kuwait  Reunion  Zambia 
Cuba  Kyrgyzstan  Romania  Zimbabwe
Cyprus  Lao People's Democratic Republic  Russian Federation   
Czech Republic  Latvia  Rwanda 

  • 1 year guarantee date

    If there is quality problem with your product,please return it to us ,and we will offer you free repair service. Customer should cover the return shipping fee, and TWISTEDCABLES is responsible for the shipping costs of arranging reshipment by air mail.
    Sometimes we may give you a solution according to the goods'value either issue you a partial refund or send a replacement.
    (However, for general Consumables such as battery, mouse and printing ink etc, We only offer 3 months guarantee, for Clearance products, Please subject to the special statement in the description.)

  • 45 days Money Back

     We offer Money-Back-in-45-Day-Service for every buyer. If you don't get the goods/items within 45 days after you pay, you can open an dispute, we will issue full refund to you first without any excuses. However, we sincerely hope you can repay if you finally get the goods/items after 45 days.

    Recieve a wrong item?
    Please send our service representative  pictures so that we can know what item you did recieve instead and we can try to find out the problem causes. After we confirm this fault, we will give you a solution according to its value either for return, free replacement or offer you low cost to buy it. Of course, if this need to be returned, we will pay for the return shipping which sent by air mail.

The warranty policy does not cover damage caused by normal wear and tear and man-made.

In case of return you should contact us first and we will give you an address of our geographically nearest representative.